

Twenty years leading and scaling teams at Capital One, Chase, Expedia, and Microsoft taught me how to architect systems that work.
Most CEOs and executive leaders don't know how work flows or stalls throughout their organizations.
It's not a productivity problem.
It's a systems problem.
It's largely invisible.
And it's costing millions.
Now I help executive teams identify and eliminate the friction that’s slowing them down by making the invisible visible and fixing it at the source.
In a world obsessed with outcomes, I show you how to master the inputs that actually move organizations forward and unlock performance at scale.
This is Organizational Systems Architecture.
50+
Organizations Advised across Tech, Financial Services, Retail, Travel, Entertainment, Government
17k
Global Community Members including 60% of the Fortune 100, over 360 companies across 22 countries, and 6 continents
20+
Years Experience designing and delivering products and fixing organizational systems reaching 80+M customers
I Don’t Just Advise. I’ve Built It, Broken It, Fixed It, and Scaled It.
I spent two decades as a Fortune 100 executive, scaling design teams and global organizations from 30 to 12,000+ people inside Capital One, Chase, Expedia Group, and Microsoft. I co-authored Org Design for Design Orgs, co-founded the DesignOps Summit, and developed The Organizational Systems Method™.
Now I run VELOCITY, where I help Fortune 500 executives, founders, and operators save millions by making the invisible friction visible and fixing it at the source.

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